In Conversation: The Talent Crunch
How to attract, develop, and retain talent in a highly competitive industry?
The declaration that people are an organization’s most important asset carries significantly more weight in the 2022 job market. What has been described as “the great resignation” proved not to be an overstatement. The pandemic has deeply altered global labor markets in ways still not fully understood, but statistics clearly show that record numbers of people have quit or are planning to quit their jobs. According to a recent PwC report, one in five people plans to quit in 2022; in the energy sectors, including chemicals and petrochemicals, 75% of professionals are also considering a career change in the next three years, as revealed in the 2022 Global Energy Talent Index (GETI) Report.
Jayden Wallis, chief marketing officer and SVP at international workforce solution provider Airswift, which is the company behind the GETI study, told GBR that the dominant theme in this year’s report has been that of “talent in transition” - This transition means many things, among which the significant movement in the job market, like heavy job hunting and headhunting, retraining and career shifting, but also a greater impact of the energy transition on job perception, and a greater migration of workers into roles that are related to the energy transition. The main change, said Wallis, is that the balance of power has tilted back from employers to employees: “In 2020-2021, the biggest issue facing employees was job security, but this year the biggest issue is career progression and development – which shifts the responsibility to employers who must make sure they provide those opportunities and attract new employees.”
This increased competition for talent aggravates an old problem for Singapore, which, as a small but thriving economy, has for long struggled to fill in positions, not for lack of talent availability, for the city-state attracts the best candidates, but for the high turnovers and the costs of hiring and/or retaining professionals. For both high-paying work and manual work, Singapore depends extensively on foreign workers. Out of the 5.6 million people living in Singapore, over a million are foreigners. The Singaporean authorities have passed new visa rules raising the threshold for admission into the Employment Pass (EP) program in a bid to ensure more locals have access to high-paying jobs. Furthermore, the number of students pursuing STEM degrees, and particularly chemicals, is declining, according to multiple studies.
The energy and chemicals sector in Singapore employs about 25,000 people, and the government wants to see the sector create another 1,400 new jobs by 2025 as part of the Industry Transformation Map. To fill these positions, chemical companies are increasingly more aware of the dynamics in the job market, but also of what can make their organizations stand out. Adequate work-life balance, an organizational culture that promotes diversity, inclusivity, and transparency, corporate values that resonate with employees (including a focus on ESG), remote and hybrid work flexibility, opportunities for training and job progression, and a supportive leadership style are consistently found to be the key ingredients employees seek. To create organizations where people are indeed the most valuable asset, CEOs must steward holistic strategies and put all these different considerations into application. GBR spoke to different industry leaders who shared reflections and concrete initiatives on this topic:
Image courtesy of Advario
Outlining the facets of the problem:
“The pandemic has given rise to the buzzwords ‘the great resignation’ and the ‘war on talent,’ but we see that the competition for talent and the challenge of retaining people is serious and very real, and Air Liquide is committed to development and retention of our employees to ensure we stay at the forefront of this competition.”
Zhang Xi, Vice President, Southeast Asia and Managing Director, Air Liquide Singapore
“Our industry and others are facing people challenges – the ability to attract and retain diverse talent around the world will help insulate businesses from future changes in market norms. For example, our company has adopted a world-class flexible and remote working policy that helps meet the needs of the modern worker.”
Nick Powell, SVP Global Ingredients & Specialties and President, EMEA and APAC, Univar Solutions
“Singapore suffers from a deficit of blue-collar workers. This dependence on imported talent became an even graver problem during the pandemic when travel restrictions did not permit foreigners living in Singapore to visit their home countries, and, vice-versa. Singapore is fortunate to share a border with Malaysia from where it can attract a well-accomplished workforce, but the talent squeeze is becoming more delicate as the youth is less and less keen to take up manual jobs.”
Edwin Wan, Managing Director, Bertschi Singapore
“Hiring the right people is one of the biggest challenges we face. After two years of being stuck in Singapore, we allowed our foreign workers to go to their home countries for extended periods of at least four weeks. During periods of high infection rates, blue-collar workers are a scarcity.”
Kelvin Sim, CEO, Absotech
Investing in training and education within and outside of the organization:
“The 3M Inspire Challenge is an initiative that seeks to give students the chance to step into the business world, interact with corporations, and be rewarded for their ideas. Gender diverse groups of two to four individuals compete in three categories, submitting their ultimate plan with the hope of being asked to present to a diverse panel of judges. Last year, team Too Good Duo from the National University of Malaysia came up with a sustainable product idea that uses nanocomposite in our waterproof bandages. We liked this so much that we filed for a patent.”
Kevin McGuigan, VP and Managing Director, 3M (Southeast Asia)
“When the pandemic began, we realized that many young students were stuck at home and keenly wanted to learn. Hence, we saw an opportunity to establish an online learning academy to give students the chance to work on business development projects that are related to their studies and also to our business. Many young students have since then joined Tradeasia as they found global trade interesting as a career and are with us in our growth journey.”
Manoj Singhania, CEO, Tradeasia International Group
“We invest assiduously in keeping our workforce motivated and engaged. Specifically looking at young achievers, we sponsor various talent development programs and mentorships in Asia. For instance, we are a proud sponsor of the University Chemical Creative Design Challenge, an online hackathon competition in China.”
Allen Yu, VP Asia Pacific, LyondellBasell
“About six years ago, Vopak founded the We Connect Foundation to support underprivileged young talent. We have completed 43 projects to help 6,000 youngsters with their education. In a country as developed as Singapore, the education system is great, yet many children don’t make it to school or don’t follow through with their education due to their home conditions. One of the projects, called “Just for Kicks”, is focused on nurturing leadership and life skills using football.”
Camy Loh, Commercial Manager, Vopak
“Demand for digital solutions specialists has been high, especially when digital expertise is combined with technical process knowledge or business acumen – this is a sought-after combination where supply has been short. Undoubtedly, people represent a key success factor for digital transformation, and the speed and success of this transformation depend on the country’s resources, including human resources, to make it happen. Siemens has partnered SkillsFuture Singapore (SSG) as a SkillsFuture Queen Bee to mentor organizations in the manufacturing sector in their digital transformation journey, through project-based, implementation-led training in Advanced Manufacturing and Industry 4.0.”
Tobias Botzenhardt, Head of Process Automation ASEAN, Siemens
Making diversity and inclusion a corporate priority:
“While diversity covers the hard numbers – 25% females in senior positions by 2025, 30% by 2030 – we added Inclusion as a new value within the company in order to create more room for women who take leading roles. For instance, one of our young women employees in Singapore was deployed to Malaysia where she can gain further experience and return to a higher position in Singapore.”
Danny Foong, General Manager, Arkema Southeast Asia
“Henkel has set the target to reach gender parity across all management levels by 2025. In Singapore, we are making good progress and women already account for 48% of our total managerial staff. We have also implemented the Smart Work program to address what the workplace will look like in the future and provide our employees with the flexibility to balance their personal and professional priorities in ways that work best for them.”
Thomas Holenia, President, Henkel Singapore
“Currently, women make up around 18.2% of our top management roles and around 25.7% in second-level management positions. We are committed to bringing this number to 30% by 2030. To bring more female professionals within the decision-making chain of the company, Lanxess supports young executives with mentoring and coaching offers, as well as creating an environment that is more flexible to support work-life balance.”
Vinod Agnihotri, Managing Director ASEAN and Head of MPP, APAC Lanxess